3am Solutions User Support Centre | Home
For general support, please contact your local dealer who will be able to provide full assistance to users with valid maintenance contracts.
Alternatively, you may also contact us here at 3am Solutions for product support. Please email us at support@3am-solutions.com.
Additional support for Autodesk 3ds Max and Autodesk VIZ is available from The Area.
3am Solutions Online Community
We have recently launched a major new community web site specifically to provide the highest standard of support to users of Dynamite VSP - the 3am Solutions Online Community.
Please note that some of the content on this site is only available to users holding valid software maintenance contracts from 3am Solutions. We therefore recommend that you review the current status of your maintenance contract as soon as possible to ensure that you do not miss out on the many advantages of this site.
The following content is either already implemented or planned for the 3am Solutions Online Community pages:
- Discussion Forum
- Regularly Updated Online Tutorials
- Tips and Tricks
- Exclusive Bonus Tools
- Support FAQ
- Development Blog
- User Gallery
- Country Kit Repository
- Useful Links
DownloadsProduct updates are now available for download by Dynamite VSP users holding valid maintenance contracts. You will need your Dynamite VSP Serial Number and CD Key in order to access the 3am Solutions Download Centre. This information can be found on the outer packaging of your Dynamite VSP CDROM. Recommended BooksA list of recommended reference books which provide an ideal way to expand your knowledge of visualisation techniques once you are ready to learn more than just the basics. |
FeedbackFeedback about our products is very important to us. For this reason, in addition to the normal support channels we now provide an online facility to allow you to send feedback directly to 3am Solutions. This feedback can fall into one of two categories:
This feedback facility is not intended to replace the normal channels of support, but is purely provided to allow users to register their comments directly with the 3am Solutions development team. Replies will not normally be sent from this online feedback facility, so if you require immediate assistance please contact your local support representative in the normal manner. Feedback received through this web site will generally be considered during the next product development cycle. |